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Frequently Asked Questions

Click a question to see the answer.

General questions

  1. Why can't my username be found?
  2. Why are some photos appearing as blank squares in the Mosaic Maker?

Prints & Hi-Res passes

  1. How do I buy a print?
  2. How do I use my Hi-Res pass?
  3. Why isn't the Create Hi-Res option appearing?
  4. Do I need a Hi-Res pass to order a print?

Scout

  1. What is Explore?
  2. Is Explore a showcase for the top Flickr photographers?
  3. What is Interestingness?
  4. Does Flickr really have a patent on Interestingness?
  5. Does the Interestingness algorithm ever change? Why?
  6. What is Scout?
  7. How does Scout work?
  8. Why aren't my new photos getting into Explore?
  9. Why does Scout say my photo isn't in Explore but people have commented that they saw it there?
  10. Why is the ranking changing for days in the past? Aren't the Explore rankings frozen each day?
  11. But my photo didn't have any activity. Why did the ranking change?
  12. Why is my highest ranked photo not in Explore while my second highest ranked photo is in Explore?
  13. How can a photo in Explore go from #1 to dropping completely off the list?
  14. But isn't it just completely random?
  15. Why do my photos bounce in and out of Explore?
  16. Why does Scout say my photo dropped?
  17. Why doesn't Scout list all of my Explore photos when I click "Include dropped"?
  18. Why is Scout showing an incorrect ranking for my photo?
  19. I know my photo was in Explore but it's not in Scout. Why?
  20. Scout says my photo isn't in Explore but it actually is in Explore. What gives?
  21. Why are some of my photos not available and showing blank thumbnails?
  22. Why are some of my Explore photos appearing twice?
  23. Why does Scout show a ranking for my recently dropped photos?
  24. Why do DNA and Scout show different photos?
  25. How can I find the highest ranking a photo has ever achieved?
  26. Why are really old photos in Explore?
  27. How far back does Scout look?
  28. Why are some of my photos with more views and faves less interesting than some of my other photos with fewer views and faves?
  29. Is it true that adding my photo to many groups will reduce its Interestingness?
  30. Is it true that putting a photo in comment/faving/scoring groups no longer helps that photo get into Explore?
  31. Why does my photo show in Explore on a different day than when I uploaded it?
  32. Is there any way to remove my photos from Explore?
  33. I'm really [insert emotion here] about Explore. Can you help?
  34. Pandas?

On Black

  1. Why can't others view my photos Large?
  2. Why does On Black say my photo is "Currently Unavailable?"
  3. Why can't others view my photos On Black?

Profile Widget

  1. Why did my profile widget stop working?
  2. Why doesn't my profile widget show my photos?
  3. Why isn't my profile widget updating?
  4. Why doesn't my profile widget appear in my Flickr profile?
  5. Why is my Explore count different than Scout?

Tons of fun stuff... Give one of our toys a spin!

Movie Poster, Cube, Jigsaw, Color Palette Generator, Bead Art, FX, Framer, Lolcat Generator, Calendar, Mosaic Maker, Badge Maker, Pop Art Poster, Motivator, Hockneyizer, Wallpaper, Magazine Cover, Mat, Ad: BHL Recommends, Trading Card, Billboard, CD Cover, Photobooth, Map Maker, Pocket Album, Letter from Santa,

I know, right? It's a lot to take in. Go slow.